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Genius Advanced Monitoring & Performance Analytics

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“Being a 24/7/365 business and having 5 separate instances of JDE running, it's important to know what's happening before our end users do.”
David Hursh - IT Manager – Data Center, Risk, & Compliance/JDE Technical - IDEX Corporation

Would you like to be able to focus on growing your business instead of babysitting your business system?

Do you want to be able to identify a system anomaly before it becomes a major problem?

Are you interested in running on a highly optimized system all the time instead of some of the time?

If you answered, “yes”, to any of these questions, consider what GENIUS Advanced Monitoring can do for you! JDE Administrators face a series of common technical challenges affecting the performance and availability of JD Edwards, yet there are no simple solutions. If you’re involved in CNC, you already know that Server Manager can only take you so far, so what are your other options?

Here’s the 10 critical success factors for monitoring and performance provided by GENIUS Advanced Monitoring as well as a comparison for how it stacks up against Server Manager:

genius-comparison

GSI’s GENIUS ADVANCED MONITORING toolset addresses the most challenging system performance issues for JD Edwards EnterpriseOne and other enterprise applications, enabling users to realize optimal performance.

The JD Edwards architecture features three industry-standard "Layers": Web, Application, and Database. Since a problem with any one layer could potentially render the entire application unusable, GSI has developed multiple GENIUS components, each of which provides critical insight into one or more layers of the JD Edwards application stack.

The GENIUS ADVANCED MONITORING system was developed to provide unprecedented detail and insight about the JD Edwards application.

Being a 24/7/365 business and having 5 separate instances of JDE running, it's important to know what's happening before our end users do. Genius Monitoring allows IDEX to:

  • Understand if we are running at peak performance at all times
  • Do trend analysis of systems, locations, and users
  • Monitor several layers of our JDE system: JAS, Enterprise, Database
  • Advanced notification of potential issues eliminating risk of downtime
  • Engineers engaged fixing issues without the user community knowing
  • Comprehensive, straightforward reporting suitable for all levels of your organization
David Hursh
IT Manager – Data Center, Risk, & Compliance/JDE Technical | IDEX Corporation

Types of Monitoring

  • JDE Enterprise Servers – UBE and Business Function
  • Web Servers – WebLogic, WebSphere
  • Database Management System – Oracle, SQL Server, DB2
  • Operating System – Linux, AIX, IBM iSeries, Windows
  • Network – Local Area Network and Wide Area Network
  • EnterpriseOne Application – System Availability and Health

APP GENIUS

JDE Performance Monitoring Example

With this in mind, we've created APP GENIUS, to perform the most extensive test of the application possible as part of GENIUS ADVANCED MONITORING.Experience has clearly shown that even the most detailed infrastructure monitoring can show that all the services which make up an application can be functioning properly, but the application can still be down from the user's perspective, which is what matters most.

JAS GENIUS

GEN 3JAS Servers are the face of the JD Edwards application, providing its web-based user interface.

JAS GENIUS looks under the hood of the JAS Servers, by monitoring all the critical components of the web services as part of GENIUS ADVANCED MONITORING.

E1 GENIUS

Kernals

The EnterpriseOne application service is at the heart of the JD Edwards, constantly moving data between the JAS and database servers.

E1 GENIUS taps directly into the E1 application engine for all the key statistics surrounding processes, kernels, JAS connectivity, database connectivity, and more.

UBE GENIUS

QueuesWe've created UBE GENIUS specifically to provide in-depth insights into the operation of batch jobs.

UBE GENIUS dynamically discovers and monitors each queue and batch job, providing a historical view to the patterns of both, as well as notifying the AppCare team of any anomalies in the patterns via real-time alerts.

DB GENIUS

GEN 4

Behind every EnterpriseOne application server is a database on a database server or cluster. Database servers are often shared among multiple ap

plications, so DB GENIUS monitors both the overall health of the database engine, as well as numerous JD Edwards specific metrics about users, jobs, and performance, taken directly from the JD Edwards tables.

Benefits

  • System Alerting
  • Automated Comprehensive Surface Testing
  • Internal Escalation Processes
  • Reports for Analysis
  • Capacity Planning
  • Before and After Analysis
  • Action Strategy
  • New Perspective on User Activity
  • Peace of Mind

JD Edwards Performance Issues

Operating System Health - Windows, Linux

  • CPU and Memory Utilization
  • Disk Utilization/Performance
  • Network Utilization and Errors
  • Windows Event Log for Errors 

Database Health - Oracle, MSSQL, DB2 

  • Buffer Hit Cache Ratio
  • Compilations
  • Number of Connections
  • DB Page IO
  • Index Searches
  • Page Life Expectancy
  • Full Table Scans
  • Latch and Lock Wait Times
  • Deadlock and Lock Timeouts
  • Requests for locks/latches waited
  • Total SQL Transactions
  • Page Splits
  • Temp Work Files and Tables Created  

Application Health - JDE EnterpriseOne, Weblogic, WebSphere

  • Automated User Experience Testing
  • Instance Level CPU/Memory
  • Advanced Batch Job Status
  • Advanced User Activity
  • WebLogic & WebSphere JVM Health
  • JDE Services/Processes
  • Queue Stats (Jobs Wait/Active)
  • Kernel Stats 
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