During this webcast, we will discuss the highlights of what’s new in Madrid.

The webinar will cover the following topics:

  • Quick Start Tests for ATM and Agile Dev
  • Mobile Studio
  • Agent Workspace and Mobile Agent
  • Service Portal: Multiple KBs and Catalogs
  • Antivirus Scanning
  • Approvals in Outlook
  • Knowledge Management Guided Setup and Ownership Groups
  • Add Similar Incidents
  • Document Viewer