EMPOWER YOUR BUSINESS WITH JD EDWARDS AND GSI
Image Star Inc.
Web Ordering System/JD Edwards Integration
Challenges the Client Faced
The company needed to reduce its costs of providing price and availability information to its customers and wanted to offer an online ordering process that honored the same personalized service considerations its customers receive when working with Image Star’s highly supportive customer service representatives (CSRs). This Web ordering system also needed to integrate seamlessly with the company’s JD Edwards ERP applications.
GSI, Inc. designed a secure Web-ordering system with the following functionality:
- Product search capability to help customers quickly and easily find the desired items • Pricing queries that reflect the customer’s unique discounting structure in the JD Edwards system
- Real-time product availability queries
- Delivery tracking (for FedEx, DHL, UPS and other carriers)
- Email-driven customer interaction • Sophisticated, customer-focused, drop-ship program
- Customer access to their private financial (A/R) information
- High level of integration with JD Edwards back-office modules
Ready To Start?
Our mission is to make every customer a client by offering competitively-priced, full-customizable products and services, providing only the most experienced consultants, and delivering the highest level of service day-after-day, year-after-year.