Headquartered in Newburyport, Massachusetts, Mersen Electrical Power has been in business since 1885. The company employees over 2,000 workers with operations across the globe. Mersen is a global expert in electrical specialties and graphite-based materials. Mersen designs innovative solutions to address its clients’ specific needs to enable them to optimize their manufacturing process in sectors such as energy, transportation, electronics, chemical, pharmaceutical and process industries. Mersen Electrical Power provides expertise in fuses, fuse gear, fuse systems, surge protection, low voltage disconnect switches, high power switches, contactors, cooling of power electronics, bus bars, power transfer for rail vehicles, electronic systems for energy management and wire management.
After going live on JD Edwards EnterpriseOne, Mersen immediately experienced extremely heavy work order transaction counts (tens of thousands per month), compounded with supporting transactions hitting the item ledger. In addition, numerous branch plants and associated balance sheet accounts added a level of complexity that made reconciling quite challenging. Using a method that included custom SQL and Access programs, frustration set in when after spending a full week of analysis, only one branch plant was completed. Even then there were questions with the results. It became obvious that a better solution was needed fast! The IT Director, who was familiar with the issues and had seen RapidReconciler at a previous regional user group meeting for JD Edwards, realized the products potential and recommended a demonstration. Not long after, the decision was made to move forward with the purchase.
Dan Balkus, AEP Controller at Mersen Electric Power, was most impressed with the results achieved. “After our selection and some initial planning, it only took one day to install RapidReconciler and two days of training before we were off and running. Not only did we learn how the product worked, but tips on how to configure JD Edwards to avoid issues in the first place were invaluable! RapidReconciler helped us to quickly identify various setup issues that caused the majority of reconciling items. Things such as consistency of accounting instructions, General Ledger class codes, and other procedural problems were rectified. Initially it took a couple of weeks to identify some lingering issues, but after the root causes were identified and corrective actions applied the time spent reconciling was reduced to just a couple of hours per month.” “We started with one company and within six months quickly expanded it to our Canadian operations. Today, we have 8 companies around the globe using RapidReconciler. The user interface is very intuitive, making it very easy to add new companies and train additional users.” Dan also loves the responsiveness of the GSI customer support team. “We are supposed to get responses within 1 business day. We usually get them within an hour.”