Salesforce Project Recovery Services
Discovery/Business Value Assessment (BVA) Document
The Discovery/BVA document provides a review of the company’s current state. This review by GSI can be of technology, software or business process, all of which are compared to business best practices. Using this information, a detailed list of GSI’s findings and suggestions for improvement is provided.
Potential Salesforce Project Issues
- Poject management issues
- Straying from vision – Not meeting benefits
- Project behind schedule
- Over budget
- Major scope creep on project
- Milestones/goals not being met
- System performance & other technical issues
- Too many customizations
- Internal resistance to change
- Unhappy users/customers
- Competing internal priorities
- Resources not fully allocated to project
- Partner oversold capabilities – lack of expertise
- Key resources leave project
- And many more
Project Recovery Services
- Evaluation of Project Baseline – structure, governance, change management, scope, schedule, resources, risks, quality and deliverables
- Develop appropriate preventative & corrective actions
- Provide detailed project recovery plan
- Provide traceability for what is expected vs. what is completed
- Implement project recovery plan utilizing a structured project governance methodology
GAP Analysis Document
Fit/Gap Analysis is used to evaluate current usage of software and business practice, compared to need, best business practice and software functionality. The gap identifies an opportunity.
Project Timeline Document
A high-level graphical display showing key tasks to be accomplished within each phase of the project recovery project. It provides a better understanding of what is expected to be accomplished within each phase. The timeline is further supported by a detailed project plan.
Project Recovery Status Update
Project Recovery Status Update Document
A visual summary of the key indicators for the status of the project. Typical indicators focus on risk, budget, time, etc. Our status includes items such as culture and communication getting into “soft” areas that can adversely affect a project.
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