ServiceNow Apps to Aid in COVID-19 Response Efforts

Apps to aid COVID-19 response efforts

Recently, The State of Washington’s Department of Health developed an Emergency Response Operations app on the Now platform. The app is designed to help organizations better coordinate people and logistics during emergencies, with real-time visibility into response activities.

Because we believe this app can help other government agencies and organizations in their COVID-19 response efforts, we’re making the Emergency Response Operations app available at no charge to all ServiceNow customers.

We are also releasing three other apps that we developed specifically to help companies with their response to COVID-19 in areas such as managing quarantines and emergency procedures related to potential exposures and/or positive test results. These apps will also be available at no charge until September 30th, 2020.

No-charge Apps:

  • Emergency Response Operations, initially created by the Washington State Department of Health, is a ServiceNow workflow that supports emergency response and preparedness at the state and local government level, as well as enterprises. It helps optimize resources and staff in critical locations.
  • Three no-charge community apps: Emergency Outreach, Emergency Self Report and Emergency Exposure Management. These apps are designed to help companies and employees stay connected, up to date, and effective during this time of crisis management. The apps are available now and will remain free through September 30, 2020 after which users will need to purchase a license for our app engine.

You can learn more about these apps at