Industries · Professional Services

ERP built for project-based professional services firms.

Utilization, project accounting, revenue recognition, resource planning. We deliver NetSuite and SuiteProjects for consultancies, agencies, and professional firms. Top-ranked NetSuite partner on G2 for NetSuite for five consecutive years.

Why Now
The Number Your Board Should See
67%
of professional services firms report utilization visibility is their #1 operational gap.

When utilization lives in spreadsheets instead of the ERP, you can't tell which consultants are overloaded and which are bench-warming. Pricing, staffing, and revenue forecasts all inherit the error.

ASC 606
Revenue recognition for services

Performance obligation tracking and cost-to-complete revenue recognition are audit hotspots for professional services firms.

Day 5
PE portfolios want monthly close

PS firms acquired by PE inherit a 15+ day close. Sponsors expect Day 5. That rhythm doesn't survive contact with legacy accounting.

AI
Client demand rising

Clients want AI-augmented deliverables. Firms without an AI layer in their delivery model are losing mandates to competitors who invested.

What We Do

Core services for professional services firms.

NetSuite
NetSuite + SuiteProjects for PS firms

NetSuite's native project management (SRP) for project accounting, utilization, and resource planning at firms already on NetSuite. SuiteProjects Pro (formerly OpenAir) for firms with heavier PSA requirements. NetSuite OneWorld for multi-entity consultancies and agencies. Delivered on the DREAM methodology.

Explore NetSuite →
JD Edwards
JDE for large firms

For large, publicly-traded, or multi-practice professional firms running JDE Project Costing, Contract & Service Billing, and financials. Oracle Platinum Partner with 500+ JDE projects.

Explore JDE →
Managed Services
AppCare & SuiteCare

Senior consultants on NetSuite (SuiteCare) or JDE (AppCare) who treat your environment like their own. You get a dedicated team that knows your billing structures, your utilization reports, and your integrations. instead of a help desk queue rotating tickets through whoever is on shift.

Learn about managed services →
Beyond Project Accounting

The NetSuite stack GSI delivers for professional services firms.

NetSuite for professional services isn't just SRP plus OneWorld plus Advanced Revenue Management. Real implementations typically include six to eight modules that handle the parts of a PS firm spreadsheets used to own: billing complexity, comp plans, capacity forecasting, and multi-GAAP reporting. This is the stack we configure, validate, and run.
NetSuite
SuiteBilling

Retainer billing, milestone billing, subscription billing, and blended arrangements that break standard AR invoicing. For firms whose engagement models don't fit a one-and-done invoice. Deferred revenue, usage-based fees, and auto-renewals need to work without a monthly workaround.

NetSuite
Incentive Compensation Management

Commission plans for business-development teams with tiered structures, clawbacks, quota carriers, and split credits. For firms whose comp plans live in a spreadsheet that one person maintains. Whose top producers don't fully trust their quarterly payout.

NetSuite
Planning & Budgeting (NSPB)

Utilization forecasting, capacity planning, partner-level P&L modeling, and rolling budgets. For firms whose financial forecasts are one Excel file that reconciles to actuals three weeks after close. Whose utilization targets are set without real demand modeling.

NetSuite
Multibook

US GAAP, IFRS, and local statutory books running in parallel from one source of truth. Essential for global firms with subsidiaries that have to file under local standards while consolidating under the parent GAAP. Without running three versions of every transaction.

NetSuite
NetSuite Analytics Warehouse

Oracle Analytics Cloud on a prebuilt NetSuite data model. Cross-practice analysis, historical trend reporting, and forecasting that SuiteAnalytics alone can't deliver. For firms whose partners want practice-level insights that don't require a BI team.

NetSuite
Dunning Letters

Automated AR collections with configurable escalation cadence, tailored by client tier and engagement type. For firms whose overdue retainers live on someone's follow-up list. Whose days-sales-outstanding creeps up every quarter without anyone deciding it should.

Industry Challenges

Every professional services firm is fighting a version of these.

Sixteen challenges, four buckets, organized around how professional services buyers think about their work. Click through to see what each one costs and how GSI solves it.

01
Utilization reports are two weeks behind reality.
02
Resource planning is a spreadsheet nobody trusts.
03
Bench time is invisible until month-end.
04
Senior consultants are stuck on time entry instead of client work.
Revenue leaking
"Our utilization reports are two weeks behind reality. By the time we see underutilization, we've already missed a month of revenue."

Utilization is the single biggest lever in professional services profitability. Two-week-old utilization data means you're making staffing decisions on information that's already wrong.

How GSI Solves This · NetSuite
NetSuite SuiteProjects with real-time utilization dashboards, daily time entry rollups, and predictive availability. See who's underutilized today, not last month.
"Resource planning is a spreadsheet nobody trusts."

When resource planning lives in a master Excel sheet that three people maintain, conflicts and double-bookings are inevitable. The cost is declined work or overcommitted consultants.

How GSI Solves This · NetSuite
NetSuite SuiteProjects resource planning with skill matching, availability calendars, and automated conflict detection. Single source of truth for staffing.
"Bench time is invisible until month-end."

Bench time in professional services is pure cost. When you can't see it until the month closes, you've already paid for the inefficiency. Weekly visibility is the difference between correcting early and accepting the loss.

How GSI Solves This · NetSuite
NetSuite SuiteProjects with live bench reports, projected availability, and automated alerts when utilization drops below target.
"Senior consultants are stuck on time entry instead of client work."

Every 30 minutes a senior consultant spends on timesheets is billable work left undone. Friction in time entry is a direct tax on your top revenue producers.

How GSI Solves This · NetSuite
NetSuite mobile time entry with calendar-based autofill, project-level smart defaults, and AI-assisted description generation. Consultants spend minutes per week, not hours.
01
Invoices go out 15 days after work is complete.
02
Retainers and fixed-fee accounting is chaos.
03
Revenue recognition under ASC 606 is manual every quarter.
04
WIP reports are guesswork. Investors want accurate forecasts.
Cash flow impact
"Invoices go out 15 days after work is complete. Our days-sales-outstanding is way too high."

Delayed invoicing is the single largest cash flow drag in professional services. For a $50M firm, a 15-day invoice lag ties up $2M in working capital.

How GSI Solves This · NetSuite
NetSuite SuiteProjects with automated invoice generation, milestone-based billing triggers, and client approval workflows. Invoices go out on day 2, not day 15.
"Retainers and fixed-fee accounting is chaos. Nobody knows how much we've actually earned."

Retainer and fixed-fee accounting requires deferred revenue recognition and earned-vs-invoiced reconciliation. When it's manual, revenue timing is wrong and audit findings multiply.

How GSI Solves This · NetSuite

NetSuite revenue recognition for retainers, fixed fees, and milestone-based contracts. ASC 606 compliant, automated deferred revenue scheduling.

Audit season approaching
"Revenue recognition under ASC 606 is manual every quarter. Our auditors hate it."

ASC 606 requires performance obligation identification, transaction price allocation, and timing of recognition that's different for every contract type. Manual ASC 606 accounting is where professional services firms take audit findings.

How GSI Solves This · NetSuite
NetSuite Advanced Revenue Management automates ASC 606 compliance: performance obligations, variable consideration, contract modifications, and cumulative catch-up adjustments.
"WIP reports are guesswork. Investors want accurate forecasts."

Work-in-progress reporting drives revenue forecasts, cash flow, and investor communications. If WIP is guesswork, so are your forecasts.

How GSI Solves This · NetSuite
NetSuite SuiteProjects with automated WIP calculations, percentage complete based on cost-to-complete, and board-ready forecasting dashboards.
01
Client confidentiality and access controls are too loose.
02
SOC 2 audit prep takes 2 months every year.
03
Data residency for international clients is unclear.
04
Conflict checks happen late. Clients are embarrassed.
"Client confidentiality and access controls are too loose. Consultants see projects they shouldn't."

Professional services firms handle privileged client information where cross-client access is a confidentiality breach. Loose access controls are audit findings and client trust breakdowns.

How GSI Solves This · NetSuite
NetSuite role-based access with project-level permissions, client segregation, and automated deprovisioning when engagements close.
Annual SOC 2
"SOC 2 audit prep takes 2 months every year."

SOC 2 Type II audits require documented controls across security, availability, processing integrity, confidentiality, and privacy. Two months of prep time is two months your team isn't billing clients.

How GSI Solves This · Cybersecurity + NetSuite
vCISO-led SOC 2 program with NetSuite audit controls, evidence collection automation, and continuous monitoring. SOC 2 prep drops from 2 months to 2 weeks.
"Data residency for international clients is unclear. GDPR is a constant worry."

International clients increasingly require documented data residency (EU, UK, Canada, Singapore). Unclear residency is a contract breach waiting to happen.

How GSI Solves This · Cybersecurity
Data residency architecture with NetSuite region-specific deployments, GDPR-compliant data handling, and documented processing agreements.
"Conflict checks happen late. Clients are embarrassed, we lose mandates."

Conflict of interest checks need to happen before engagement, not after. Late conflicts cost mandates and embarrass the firm.

How GSI Solves This · NetSuite
NetSuite CRM with conflict check workflows integrated into opportunity creation. Automated conflict detection against client and opposition lists.
01
We just acquired a firm and now have two accounting systems.
02
Multi-entity expansion. International tax is a nightmare.
03
Clients expect AI in every deliverable. We don't have a platform.
04
Our PSA tool and NetSuite don't share data cleanly.
"We just acquired a firm and now have two accounting systems."

M&A in professional services is where ERP decisions get made. Two systems post-acquisition is a 12-month integration tax on both firms.

How GSI Solves This · NetSuite

NetSuite OneWorld M&A integration methodology with chart-of-accounts harmonization, master data consolidation, and phased migration path.

"Multi-entity expansion. International tax is a nightmare."

International expansion introduces multi-currency, multi-country tax, statutory reporting, and transfer pricing. Getting it wrong creates audit exposure in every country.

How GSI Solves This · NetSuite

NetSuite OneWorld with country-specific localizations, automated tax calculations, and statutory reporting. We configure against real requirements, not generic templates.

Client demand rising
"Clients expect AI in every deliverable. We don't have a platform."

AI-augmented deliverables are becoming the baseline expectation from sophisticated clients. Firms without an AI layer in their delivery model are losing mandates.

How GSI Solves This · KinectIQ
KinectIQ platform for embedded AI in professional services delivery. Custom LLMs trained on firm IP, secure client data handling, and output governance.
"Our PSA tool and NetSuite don't share data cleanly. Re-keying eats hours."

When PSA platforms and NetSuite don't talk, consultants re-key time and project data. Every re-key is an error opportunity.

How GSI Solves This · NetSuite
NetSuite integration with PSA tools (SuiteProjects Pro, Mavenlink, Kantata, and others), real-time sync, and unified reporting across platforms.
Quick Answers

Questions professional services firms ask first.

The short version. For regulatory detail, case study depth, or differentiation, keep reading below.

Can NetSuite track utilization and realization at the consultant level?

Yes, and it's the core reason most firms land here. SuiteProjects tracks planned vs. actual hours by consultant, project, task, and engagement type. Realization (billed ÷ worked) and utilization (billable ÷ available) are live dashboards, not month-end reports. Firms that have been on legacy PSA tools usually double their visibility within the first quarter.

How does NetSuite handle blended billing arrangements (T&M plus fixed fee plus retainer)?

Native support for hourly, fixed-fee, milestone, retainer, and not-to-exceed arrangements on the same project. Each billing line has its own rate schedule and revenue recognition policy. Auditors see how each component earned; clients see a unified invoice. ASC 606 allocation across components happens automatically.

We're migrating from SuiteProjects Pro, Mavenlink, Kantata, or BigTime to native NetSuite. How painful is it?

Migration from a standalone PSA to NetSuite + SuiteProjects is the most common engagement we run for professional services firms. The data model is similar but richer; the consolidation into a single system (ERP + PSA + CRM) is where the value shows up. Typical timeline: 4 to 6 months with parallel running for one billing cycle.

What's the real ASC 606 story for a services firm?

The honest answer: for most firms, ASC 606 compliance fails at performance obligation identification and variable consideration. NetSuite Advanced Revenue Management handles both. Firms we work with typically close this gap in implementation and stop taking material-weakness comments at audit.

Can you handle the firm that's 60% US, 40% international?

Yes. NetSuite OneWorld is built for multi-entity, multi-currency, multi-language professional services firms. Intercompany eliminations, transfer pricing for cross-border resource sharing, and statutory reporting for US, UK, Canada, EU, APAC, and LATAM are all native. Configuration, not customization.

How do you handle SOC 2 prep when we're billing clients through the firm?

Yes. Our vCISO team has run SOC 2 Type II programs for professional services firms where the firm itself is the service organization. We design the control framework, build the evidence collection in NetSuite, and run continuous monitoring. Typical prep drops from 8 weeks to 2 weeks per audit cycle.

ASC 606 (Revenue from Contracts with Customers)

The primary accounting standard for services firms. Performance obligation identification, variable consideration, contract modifications, and cumulative catch-up adjustments. Audit focus at every year-end.
Quarterly filings

SOC 2 Type II (Service Organization Controls)

Clients treat professional services firms as service organizations. Security, availability, processing integrity, confidentiality, and privacy controls documented and audited annually.
Annual audits

GDPR & International Data Protection

EU GDPR, UK GDPR, PIPEDA (Canada), PDPA (Singapore). Data residency, consent management, and cross-border transfer controls for firms with international clients.
Continuous compliance

SOX (Public Firms Only)

Internal controls over financial reporting for publicly-traded firms. Segregation of duties, audit trails, and automated controls documentation. Applies to a minority of mid-market PS firms.
Quarterly filings

Client Confidentiality Standards

Attorney-client privilege, accounting professional standards (AICPA), HIPAA (healthcare consulting), FINRA (financial advisory). Access controls and audit trails tailored to industry vertical.
Ethics board oversight
Featured Case Study

Grobstein Teeple

Grobstein Teeple runs forensic accounting, fiduciary services, and business consulting from a single firm. After a prior NetSuite implementation left gaps in accounting and billing workflows, GSI came in through SuiteCare managed services to get real value out of the platform. Delivering meaningful management reports, KPI dashboards, partner activity tracking, and the automated workflows a multi-practice firm depends on.

Read full case study →
NetSuite
SuiteCare Managed Services
Multi
The GSI Difference

Six practices, one bench.

Most mid-market professional services firms run on NetSuite. The decision doesn't stop at the module though. Utilization, revenue recognition, compliance, and AI integration all get delivered from the same bench, with no referrals out and no offshore handoffs.
JD Edwards
For large firms
Publicly-traded and multi-practice professional services firms running JDE Project Costing for enterprise operators.
HubSpot
Pipeline + client portals
HubSpot CRM with NetSuite integration for lead-to-revenue. Delivered through Flawless Inbound.
Cybersecurity
SOC 2 + GDPR built in
vCISO, SOC 2 program, GDPR data residency. all on the same bench rather than referred out.
KinectIQ
AI for delivery
KinectIQ for embedded AI in deliverables. Custom LLMs trained on firm IP.
Delivery
North America-based
Consultants in your time zone, with no offshore handoffs during year-end close.
Related Industries

Industries related to professional services.

Mid-market companies rarely fit in one box. These are the industries that share buyer dynamics, ERP decisions, and compliance pressure with professional services.

Frequently Asked

The questions professional services firms ask us most.

Yes. NetSuite's native project features (SRP) for firms already on NetSuite OneWorld, SuiteProjects Pro (formerly OpenAir) for firms with heavier PSA needs, and migrations from legacy PSA tools (Mavenlink, Kantata) to native NetSuite. Our DREAM methodology handles both.

Yes. NetSuite OneWorld with country-specific localizations, automated tax calculations, statutory reporting, and transfer pricing. We configure against actual requirements, not generic templates.

Yes. NetSuite Advanced Revenue Management automates ASC 606 compliance for services: performance obligation tracking, variable consideration, contract modifications, and cumulative catch-up calculations. Audit-ready evidence built in.

Yes. vCISO-led SOC 2 programs with NetSuite audit controls, evidence collection automation, continuous monitoring, and auditor-facing documentation. SOC 2 prep drops from 2 months to 2 weeks.

Yes. GSI is a HubSpot Diamond Partner through Flawless Inbound. We deliver NetSuite + HubSpot integration with lead-to-project-to-invoice visibility, quote-to-cash automation, and unified client portals.

Depends on scope. Single-entity implementations run 3 to 5 months on DREAM. Multi-entity with SuiteProjects runs 5 to 8 months. OneWorld with international operations runs 6 to 12 months. Timelines get published at assessment, not guessed at.

Start with an assessment, not a demo.

Thirty minutes with an automotive practice lead. We'll walk you through what an assessment covers, what it costs, and whether GSI is the right fit, before anyone signs anything.