THE #1 NETSUITE SUPPORT OFFERING BY THE #1 NETSUITE SOLUTION PROVIDER
Discover NetSuite SuiteCare by GSI
What is NetSuite SuiteCare?
SuiteCare is a Managed Services offering staffed with dedicated resources that perform a business-first discovery of your organization in efforts to become familiar with your account and make better informed consulting recommendations.This unique GSI offering is a guided transformation of the customer’s use of NetSuite, delivered via a well-established, proactive, case-driven methodology. SuiteCare is available to be delivered locally, no matter the customer’s global region.
Who is a Good Candidate for NetSuite SuiteCare?
SuiteCare is great for new NetSuite clients that just went live but are not comfortable with the process and practices of their implementation partner. It's also great for long standing NetSuite users that would like an assessment of their current NetSuite environment and recommendations of improvements they can make to their system.
What Our NetSuite SuiteCare Clients Are Saying...
My team and I focused a lot of our attention on which ERP to migrate to, but admittedly and regrettably didn’t think much of implementation teams. After deciding on NetSuite, we purchased the whole nine, including the SuiteSuccess implementation program, offered by NetSuite directly. After all, why wouldn’t you go with the team who’s most incentivized to make your transition as successful as possible?
We learned the hard way that it wasn’t going to work by a mile. We were definitely going to not only miss our cutover deadline, but not be able to meet the infrastructure/business goals we had set out to attain. Thankfully, we cut this short after about a month and started looking for other solutions and stumbled across GSI.
They are simply a team who is passionate, hardworking, and eager to lean in to understand what your ultimate goals are for the business and its reporting potential. They recommend best practices, they do the ugly non-recurring work that you don’t have the bandwidth nor expertise to do, and understand prioritization, instead of forcing you to sit through programmatized customization sessions building your preferred color schemes and showing you how to enter basic business information.
Why NetSuite SuiteCare?
With SuiteCare, our clients have named resources who are dedicated to their account and offer continuous
delivery. With a traditional support model, different resources may be engaged per case, and time may be lost
as they learn the nuances of your account. Also with traditional support, work is only reacting to customer initiated requests. With SuiteCare, you don’t have to wait for things to go wrong – your dedicated resource works proactively and delivers changes directly to your NetSuite instance.
The SuiteCare consulting team is a higher caliber of consultants that have had years of consulting, business, and implementation experience that far exceeds that of a traditional support team. A traditional support team will usually just implement whatever leading practices are recommended for your industry. Because the SuiteCare team is dedicated to your account and have learned your unique business, they have greater context in making recommendations. This cuts down on the transfer of knowledge required when speaking to a new general support representative.
Our clients have experienced streamlined business processes and increased efficiency in automating manual tasks. They have seen increased end user satisfaction from reducing repetitive tasks and increased ease of use in managing day to day tasks. In addition, they've seen increased accuracy and efficiency from bringing job functions previously managed outside of NetSuite into the system, decreasing the number of external business processes.
GSI is the #1 Ranked NetSuite Solution Provider
- Our team consists of former CFOs, CEOs, supply chain experts, accountants -- people with real business experience.
- Most of our consultants are also accountants. We take an accounting-first approach to every implementation, where we see many other firms starting with customizations or "changing" NetSuite.
- We challenge our clients with a real-world understanding of how business process changes within the software will affect the overall business.
- We have a senior-level, 100% US based implementation team. Our consultants average 10+ years of experience in the NetSuite ecosystem.
- GSI's SuiteCare NetSuite Support offering is the #1 rated support team by G2. You can count on the GSI team to turn a botched implementation around.
SOS! In need of NetSuite Project Rescue? Get GSI SuiteAlign
SuiteAlign is a NetSuite Project Rescue service offered to help mitigate or save a failing NetSuite implementation. Staffed with dedicated resources that begin with identifying misalignment between project and business objectives, the GSI SuiteAlign team will fill in the gaps of your NetSuite instance to ensure the rest of your implementation goes as smoothly as possible.
This unique GSI offering aligns and optimizes your NetSuite implementation for what is most important to your organization, identifying what you truly want to deploy within NetSuite and when you want to deploy it. SuiteAlign is available to be delivered locally, no matter the customer's global region.
GET the NetSuite - HubSpot Integration
What is HubSpot?
HubSpot is a customer relationship management (CRM) platform that gathers all the resources growing businesses use to enable top-notch customer service in one platform. It's a comprehensive lead-generation machine, covering all facets of the customer acquisition and retention process.
The HubSpot-NetSuite integration has huge implications for customers that enjoy both NetSuite’s powerful business tools and HubSpot’s flexible sales and marketing solutions. GSI's NetSuite clients LOVE HubSpot! Get the best of both worlds and reach out to the experts at GSI to make the most of your software
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Our mission is to make every customer a client by offering competitively-priced, full-customizable products and services, providing only the most experienced consultants, and delivering the highest level of service day-after-day, year-after-year.