SpotOn: HubSpot Managed Services

Post-Live Support

We pick up where implementation leaves off. Our team fine-tunes configurations, troubleshoots issues before they impact your business, and actively monitors portal performance. We ensure your HubSpot environment doesn't just work—it works efficiently, allowing your team to focus on revenue-generating activities instead of technical troubleshooting.

Upgrades and Testing

HubSpot releases updates constantly. New features, changed functionality, deprecated tools—it's a lot to keep up with. Most companies either ignore updates (risking obsolescence) or implement them blindly (risking broken workflows).

We provide a smarter approach: proactive evaluation, thorough testing, and strategic implementation of updates that benefit your business. We keep your portal current without the chaos, ensuring you leverage new capabilities without disrupting your operations.

Enhance Workflow Processes

You bought HubSpot to automate repetitive tasks. So why is your team still manually moving deals, updating contact properties, and sending follow-up emails?

GSI excels at building sophisticated automation that actually works. We leverage HubSpot's powerful workflow capabilities to create seamless processes across marketing, sales, and service operations. From lead nurturing sequences to complex deal stage automation to customer onboarding workflows, we build the systems that free your team from administrative drudgery.

Reporting/Dashboards/KPIs

"How many leads did we generate?" is the wrong question. The right question is: "Which sources generate leads that actually close, what's our cost per customer by channel, and where should we invest more budget?"

GSI transforms HubSpot's reporting from basic metrics to strategic intelligence. We build custom reports and dashboards that answer your actual business questions—attribution modeling, pipeline velocity, customer lifetime value, marketing ROI, sales performance trends, and whatever else keeps your executives up at night. We turn data into decisions.

End-User Support & Enablement

Your team has a HubSpot question. They submit a support ticket. They wait. And wait. And wait. Meanwhile, the opportunity is lost, the campaign is delayed, or the customer is frustrated. 

SpotOn provides rapid-response support that actually solves problems. Our team delivers detailed troubleshooting, clear explanations, and customized training that elevates your entire organization's HubSpot proficiency. We don't just answer questions—we make your team better at using the platform.

Training & Certification Support

HubSpot has incredible capabilities. Most users leverage about 20% of them.

Our comprehensive training programs are designed around how your team actually works—not generic tutorials that put people to sleep. We provide role-specific training, hands-on workshops, and certification support that transforms tentative users into confident power users who maximize every feature available to them.

Portal Administration

User management. Permission sets. Security configurations. Property cleanup. Data hygiene. Integration monitoring. None of this is exciting. All of it, though, is ESSENTIAL. 

GSI handles the administrative tasks that keep your HubSpot environment clean, secure, and performant. We ensure users have appropriate access, data remains organized, integrations stay connected, and your portal operates according to best practices, so you never face the nightmare of a disorganized, insecure, or poorly maintained CRM.

Advanced Hub Implentation

Started with Marketing Hub and now need Sales Hub? Want to add Service Hub for customer support? Considering CMS Hub for your website? Curious about Operations Hub for data sync?

GSI specializes in seamlessly expanding your HubSpot ecosystem. We implement additional Hubs, configure advanced features, train your team, and ensure everything integrates properly. Whether you're adding one Hub or building out your entire revenue operations platform, we make expansion smooth and strategic—not chaotic and confusing.

Third-Party Integrations

HubSpot is powerful, but it's not the only tool you use. You've got your ERP, your e-commerce platform, your payment processor, your phone system, your specialized industry software, and they all need to talk to each other. 

GSI excels at integration architecture. We connect HubSpot to NetSuite, Shopify, QuickBooks, Salesforce, Stripe, RingCentral, and hundreds of other platforms. We ensure data flows seamlessly, eliminate manual entry, and create a unified technology ecosystem where everything works together. No more data silos. No more duplicate entry. Just systems that actually integrate.

Custom Development and Solutions

Your business doesn't fit in a box, so why should your HubSpot configuration? When standard features fall short, you need custom modules, coded email templates, complex API integrations, HubDB implementations, or serverless functions that push HubSpot beyond its out-of-the-box capabilities. 

Our experienced development team builds tailored solutions that make HubSpot adapt to your business requirements—not the other way around. We collaborate closely with you to understand your unique processes and deliver custom development that turns wishful thinking into working reality. The platform bends to your needs, your workflows stay intact, and your team finally gets the exact functionality they've been asking for.