GSI + Flawless Inbound.
    One Team.
    Total Enterprise Power.

    Two industry leaders have united to give clients the most comprehensive enterprise technology portfolio available — from Oracle JD Edwards and NetSuite to HubSpot, IaaS, ITaaS, cybersecurity, and AI-driven managed services. All backed by GSI's signature 100% guarantee.

    🏆
    HubSpot Diamond Partner

    Advanced Implementation Certificate — top-tier HubSpot expertise

    🔶
    Oracle Platinum Partner

    Certified experts across JD Edwards, NetSuite & Oracle Cloud

    📊
    250+ HubSpot Implementations

    Across eCommerce, Manufacturing, Distribution, SaaS & more

    ⏱️
    15+ Years Average Experience

    100+ consultants · <5-min response · 24/7 global support

    250+

    HubSpot Implementations Delivered

    20+

    Years of Combined Enterprise Experience

    100%

    GSI Signature Service Guarantee

    15+

    Industry Verticals Served

    The Acquisition
     

    Two Powerhouses. Now One.

    In December 2022, GSI acquired Flawless Inbound Inc., a move that created the most complete enterprise technology partner in the market. Here's who each company is, and why together they're greater than the sum of their parts.

    GSI Inc. logo

    GSI, Inc. — The Enterprise Backbone

    Founded in 2004 and headquartered in Atlanta, GA, GSI is an Oracle Platinum Partner and full-service enterprise technology consultancy with 100+ certified experts averaging 15+ years of real-world experience. GSI has been named to the Inc. 5000 list of fastest-growing companies and is trusted across North America for mission-critical ERP, cloud, and managed services.

    Oracle Platinum Partner JD Edwards Oracle NetSuite ServiceNow IaaS / ITaaS Cybersecurity GENIUS AI AppCare Managed Services Inc. 5000
    Flawless Inbound logo

    Flawless Inbound — The HubSpot Specialists

    Founded in 2014 in Edmonton, AB, Flawless Inbound built its reputation as one of North America's premier HubSpot partners — with over 250 clients across the US and Canada, 30+ HubSpot certifications, and a rare Advanced Implementation Certificate. Their specialty in RevOps strategy and NetSuite/HubSpot integrations is unmatched in the industry. Liliane Youssef, CEO and co-founder, continues to lead as President within GSI.

    HubSpot Diamond Partner Advanced Impl. Certificate RevOps Strategy NetSuite–HubSpot Integration eCommerce Enablement Marketing Hub Sales Hub Service Hub
    Leadership Voices
     

    Straight from the Top

    We are honored to have the Flawless Inbound family join the GSI family. We've worked very closely with them and have tremendous respect for their people, their expertise, and their outstanding client relationships. With this union, our clients now have access to the most comprehensive mix of HubSpot solutions and services in the industry.
    Kevin R. Herrig President & CEO, GSI, Inc.
    Flawless Inbound's vision is 'Exponential Growth,' and we believe joining forces with GSI will be a key accelerator to this vision. Our employees, clients, and partners will benefit from GSI's wealth of knowledge, processes, and resources. We're excited to help create an industry leader in the HubSpot marketplace.
    Liliane Youssef President, Flawless Inbound (a GSI Company)
    Client Impact
     

    What This Means for You

    Whether you're a GSI client, a Flawless Inbound client, or exploring for the first time, this acquisition is built entirely around making your technology journey easier, faster, and more powerful.

    🔗

    One Partner for Everything

    No more juggling multiple vendors. GSI is your single, trusted partner from ERP to CRM to cloud infrastructure — all under one SLA, one team, one point of contact.

    Deeper HubSpot + ERP Power

    Need your NetSuite or JD Edwards data flowing seamlessly into HubSpot? The combined team is the industry's foremost expert in bridging your ERP and CRM for real-time, unified operations.

    📈

    Revenue Operations at Scale

    Flawless Inbound's RevOps expertise meets GSI's enterprise depth. Get data-driven strategies that align your marketing, sales, and service operations across your entire tech stack.

    ☁️

    Enterprise-Grade Cloud & Hosting

    Public, private, hybrid, and multi-cloud options backed by a sub-5-minute response SLA and 24/7 global support. Your applications run where — and how — they should.

    🛡️

    Comprehensive Cybersecurity

    From vCISO services and Managed SIEM to Zero Trust architecture and application security testing — GSI's security practice is now part of every client engagement.

    🤖

    AI-Powered Intelligence

    GENIUS AI, GENISYS, and RapidReconciler bring next-generation automation, application health monitoring, and performance optimisation directly into your operations.

    Full Product Suite
     

    Every Tool Your Enterprise Needs.
    All in One Place.

    GSI powered by Flawless Inbound covers the full enterprise technology lifecycle — from your core ERP systems to customer-facing CRM, cloud infrastructure, and AI automation.

    ERP

    Oracle JD Edwards

    Decades of JDE expertise across EnterpriseOne and World, with industry-leading consulting, upgrades, and managed services.

    JDE EnterpriseOne & World
    Upgrades & Migrations
    Orchestrator Services
    JDE Managed Services & AppCare
    GENIUS AI for JD Edwards
    ERP · CRM · eCommerce

    Oracle NetSuite

    Authorised NetSuite reseller and top-tier implementation partner — get the right licence, the right setup, and ongoing expert support.

    NetSuite Implementation & Licensing
    Managed Services & Project Rescue
    NetSuite–HubSpot Integration
    eCommerce Enablement
    RapidReconciler® Inventory
    CRM · RevOps · Marketing

    HubSpot (Powered by Flawless Inbound)

    Diamond Partner status. Advanced Implementation Certificate. 250+ implementations. The most comprehensive HubSpot practice in the industry.

    Marketing, Sales & Service Hubs
    RevOps Strategy & Enablement
    Custom Integrations & APIs
    eCommerce & CMS
    HubSpot Managed Support
    Cloud · IaaS

    Cloud Infrastructure & IaaS

    Cloud-agnostic hosting across public, private, hybrid, and multi-cloud environments — designed, migrated, and managed by GSI experts.

    Oracle Cloud, AWS, Azure, Google Cloud
    Private & Hybrid Cloud
    Cloud Value Assessment
    24/7 Managed Hosting & Support
    <5-Min Response SLA
    ITaaS · ITSM

    ServiceNow & ITaaS

    Streamline IT service delivery with GatewayNow — GSI's fully managed, affordable ServiceNow ITSM instance — plus BMC and enterprise ITSM consulting.

    GatewayNow Managed ITSM
    ServiceNow Implementation
    BMC Consulting & RemLink
    IT as a Service (ITaaS)
    Application Modernisation
    Security · AI

    Cybersecurity & AI Innovation

    Protect your assets with enterprise-grade security, and transform your operations with GSI's proprietary AI and automation platform.

    vCISO & Managed SIEM
    Zero Trust & App Security Testing
    GENIUS AI — Application Intelligence
    GENISYS Performance Optimiser
    GENOME Customisation Automation
    Our Journey
     

    Built Over Two Decades of Excellence

    Every milestone has been about one thing: delivering more value to our clients.

    Our Full Story →
    2004

    GSI Founded in Atlanta, GA

    GSI launches as an Oracle JD Edwards consultancy, building a reputation for technical excellence and lasting client relationships.

    2014

    Flawless Inbound Founded in Edmonton, AB

    Liliane Youssef co-founds Flawless Inbound with a bold vision: Exponential Growth for every client through HubSpot and inbound strategy.

    2020–2022

    Flawless Achieves HubSpot Diamond Status

    Flawless Inbound earns its Diamond Partner designation and Advanced Implementation Certificate, cementing itself as a top-tier HubSpot agency across North America.

    December 2022

    GSI Acquires Flawless Inbound

    The acquisition is official — creating the most comprehensive enterprise technology portfolio in the market, from ERP to CRM to cloud and AI.

    Today

    One Unstoppable Force

    Flawless Inbound powered by GSI serves hundreds of clients across North America as the go-to partner for enterprise technology transformation.

    Ready To Start?

    Our mission is to make every customer a client by offering competitively-priced, full-customizable products and services, providing only the most experienced consultants, and delivering the highest level of service day-after-day, year-after-year.