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      AI-Powered Application Insight, Infrastructure Monitoring,
      & Performance Analytics for JD Edwards

       

      GENIUS AI is an advanced AI-driven Application Intelligence Platform (AIP) designed to unify and analyze data across your entire enterprise ecosystem. With seamless integration into virtually any application, GENIUS AI transforms raw data into actionable intelligence through machine learning, predictive analytics, and automated insights—all accessible through an intuitive, secure portal.

      Behind the scenes,  our team of experts helps interpret the insights from GENIUS AI and advises companies and their teams on the most relevant, impactful, and high-priority changes and updates that make the most sense for your environment, in real time. Our solution, combined with our human-powered team, allows you to go beyond traditional monitoring by:

      • Automatically detecting anomalies
      • Forecasting performance issues
      • And most importantly, recommending proactive actions.

      GENIUS AI is a core component of our AppCare Managed Services offering, engineered to elevate the efficiency, reliability, and scalability of your ERP systems.

      Key GENIUS AI Capabilities Include:

      Autonomous anomaly detection to identify issues before they impact performance

      Predictive performance modeling based on historical trends

      Cloud insights to see asset utilization trends and related costs

      Automated remediation create tickets and restart instances

      Intelligent alerting that prioritizes critical issues

      Job details to review historical trends to future needs

      Dynamic dashboards that evolve with your environment

      Rapid deployment of new application monitors based on client-driven needs

      Which GENIUS AI Solution Is Right for You?

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      Ideal for organizations transitioning off JDE Standard Maintenance or engaging with GSI’s AppCare managed services for the first time. GENIUS AI Essential offers crucial foundational system monitoring and insights that, when combined with hands-on support from your AppCare consulting team, ensure a smoother transition, improved system visibility, and faster identification of performance risks or optimization opportunities.

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      Designed for teams ready to take system monitoring and optimization to the next level. Clients who move to GENIUS AI Enterprise have a desire to gain, or have already gained a deeper understanding of their JDE environment. Enterprise supports advanced business system analysis and enables more strategic, data-driven improvements across your platform.

       

      Compare The Offerings

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      What Are Our Customers Saying?

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      GENIUS AI let's us know what’s happening before our end users do.

      Being a 24/7/365 business and having 5 separate instances of JDE running, GENIUS AI allows IDEX to:

      • Evaluate performance levels at all times
      • Monitor several layers of our JDE system: JAS, Enterprise, Database, etc.
      • Eliminate risk of downtime
      • Comprehensive trend reporting suitable for all levels of your organization

      David Hursh, IT Manager – Data Center, Risk, & Compliance/JDE Technical | IDEX Corporation

      We are glad to see that GSI is keeping up with AI and pure cloud initiatives!

      The team always delivers for us. With GENIUS AI enhancements, the GSI team understands what we need very quickly and is very responsive and quick to understand and deliver solutions.

      I especially appreciate the overnight team. I appreciate it even when they have to call me in early in the mornings or at night. I'd rather have an issue dealt with in the middle of the night than at 8 am with users not working. I think they are very responsive and do a great job. 

      IT Executive, Manufacturing Organization

      DB BLOCKING

      The main dashboard for our GSI Network Operations Center shows a new alert type called DB Blocking has been detected.  We sample the database every 10 minutes, and each sample will detect if blocking is occurring for 10 minutes or more.  If so, the alert is generated.

      Selecting Blocking Details from the alert, we bring up collected information from Server Manager.  The top table identifies the Lead Blocker process, followed by the Victim Processes which are being blocked.  The SQL and PID’s are capture.

      Also, the Kernel information is grabbed  which provides further information.

      Ready To Start?

      Our mission is to make every customer a part of the GSI team by offering competitively-priced, full-customizable products and services, providing only the most experienced consultants, and delivering the highest level of service day-after-day, year-after-year.