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Ascending to New Heights: Simpay and GSI Takes Payment Processing to the Cloud with NetSuite

About the Client

Simpay is a leading provider of payment processing and merchant
services, delivering a 360° Total Business Solution that encompasses
virtually every stage of a business' life cycle. With a mission to provide
secure and efficient payment processing solutions for businesses of all
sizes, Simpay offers a range of services, including credit card processing,
ACH processing, mobile payments, e-commerce solutions, and point-of-sale
(POS) systems. Renowned for personalized customer support and
transparent pricing, Simpay also provides value-added services such
as gift card and loyalty programs, chargeback protection, and fraud
prevention. Serving a diverse array of industries, Simpay caters to retail,
restaurants, healthcare, non-profits, and e-commerce businesses.

Challenges the Client Faced

As a rapidly growing company, Simpay recognized the need to upgrade
their financial management systems. They chose to transition their
QuickBooks instance to NetSuite, consolidating their accounting,
purchase ordering, and sales ordering processes. This strategic move
aimed to streamline operations, enhance collaboration between
departments, and provide real-time insights into their financial health.
After signing the contract with NetSuite, Simpay realized they needed a
NetSuite Solution Provider's support to get the system up and running.

GSI's Solution

With GSI's help, Simpay went live on NetSuite ERP and met their
go-live date, a rare feat in the world of ERP implementations. Simpay's
accounting, purchase ordering, and sales ordering processes are now
unified and streamlined in NetSuite. For Phase 2 of their implementation,
they plan to add budgeting and forecasting, as well as integrate
Expensify and NetGain to further optimize their back-office operations.
Strzegowski expressed confidence in GSI's continued support: "Because
GSI is so good, we're integrating Expensify and NetGain to our NetSuite
instance, and Joe will tack that on for us. I always joke that I consider Joe to be on retainer for us, like a lawyer."

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