Do You Want to Be More Proactive in the Way You Manage your IT Department?

Let GSI manage your ServiceNow deployed applications, through our flexible ServiceNow Managed Services plans, and let your full-time employees focus on aligning IT to additional business needs, increasing value and making the business run more efficiently.

  • Hand off day to day maintenance of ServiceNow including users and access
  • Increase the quality and efficiency of ongoing maintenance with dedicated senior resources
  • Clear backlog of enhancement requests for current applications.
  • Mitigate risk of employee turnover
  • Reduce overhead costs for training and certification

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ServiceNow Managed Services

GSI’s ServiceNow Managed Services and ITSM Services

“Our organization lacks the internal resources needed to maintain and upgrade our critical ITSM system which is the lifeblood of our IT Service Delivery environment. GSI has been a trusted partner to our organization for many years and as such, has been instrumental in helping us to grow through multiple stages of IT maturity as we have expanded from an organization that dealt solely with Incident management to one that encompasses all aspects of the modern IT service and support model. “

- Ben Boyd, Help Desk Manager, Methodist LeBonheur Healthcare

WHAT MAKES GSI’S SERVICENOW MANAGED SERVICES DIFFERENT?

What Can I Outsource to GSI’s ServiceNow Support Services?

ServiceNow Support Services

Standard Administration: Tasks you expect a junior administrator to be able to perform. Here you will find activities that are low risk and low impact.

Advanced Administration: Tasks you expect an experienced administrator to be able to perform. Here you will find activities that are medium risk and medium impact.

Standard Development: Tasks you expect a developer (who is typically an experienced admin) to be able to perform. Here you will find activities that are high risk and high impact.

ServiceNow How-To Videos

Create Your Own System Properties Page in ServiceNow

    ServiceNow: List Views for Beginners

      How-To: Modify in Bulk with Background Scripts in ServiceNow

        ServiceNow: Making Edits to the Additional Comments

          New in ServiceNow New York: Delegated Application Admins

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            How Does It Work?

            ServicesNow Support Services

            We will help you select the level of service needed and the number of hours per month and GSI will provide a blended rate for those services. GSI’s ServiceNow Managed Services plans are flexible and can change with your changing demand.

            You will get the benefit of certified implementer level resources for administrative and light development work while mitigating the risk of employee turnover and training costs.

            ServiceNow On-Demand Webcasts

            The Top 5 Features in ServiceNow New York

              ServiceNow Update Set Best Practices

                Why Use Automated Testing in ServiceNow

                  How to Use ServiceNow's Upgrade Monitor

                    Getting Started with Catalog Items in ServiceNow

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                      CONTACT US TODAY

                      FOR MORE INFORMATION ON GSI’S SERVICENOW MANAGED SERVICES

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                      FOR MORE INFORMATION ON GSI’S SERVICENOW SERVICE OFFERINGS

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                      As with all GSI services are backed by our signature 100% guarantee.